Returns & Exchanges

At Assouline, we strive for perfection in every luxury edition; however, if you are not entirely satisfied, you may return your purchase within 14 days of delivery. Please ensure items are in their original condition and shrink-wrapped packaging to qualify for a full refund.

1

Initiate Your Request

Contact our dedicated concierge team or visit our online returns portal with your order number and email address to begin the process.

2

Prepare Your Shipment

Carefully pack the book in its original Assouline protective shipping box to prevent any damage to the spine or cover during transit.

3

Affix the Shipping Label

Print the prepaid return shipping label provided via email and securely attach it to the outside of your parcel.

4

Quality Inspection & Refund

Once our warehouse receives and inspects the item for pristine condition, your refund will be processed to the original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing